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IT service provider delivers an information technology service to a business.
The IT service provider can be an internal IT organization or an external IT services company.IT service provider will place great emphasis on the needs and the outcomes required by the business to improve employee productivity and improving the top line (revenue) and bottom line (profitability). Such services will have a deep industry focus to fully enable industry specific use cases. The benefits to the business sought by using the ITaaS model include the standardization and simplification of products delivered by IT, improved financial transparency and more direct association of costs to consumption, and increased IT operational efficiency resulting from the need to compare the price of internally produced products to those available from external providers. The transformation of an internal IT organization from operating as a cost-center to an ITaaS model is also believed to produce improved levels of business agility for the enterprise as a whole.
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